Conversation intelligence software for the seller on the call.
The category records the call and tells you afterwards what went wrong. Saley is conversation intelligence software that helps while the conversation is still open — live painpoint and objection prompts on an always-on overlay, two-channel recording underneath, and a scored review once you hang up.
The category, briefly
What conversation intelligence software actually does.
Capture the conversation, turn it into a transcript, analyse what was said, and route the result somewhere useful. Vendors differ mostly in who the result is for.
Capture
Record the call and separate the voices. Saley records your microphone and Mac system audio as two channels, so who said what survives into the transcript. Call recording
Analyse
Turn the conversation into something you can act on — painpoints, objections, talk ratio, and the moments worth coaching. Sales call coaching
Act
Most tools stop at a report for the manager. Saley aims the output at the rep: a prompt now, a score and notes after. AI feedback
Intelligence during the call
A coachable moment is only coachable while it is happening.
When the prospect pushes back, Saley drafts a move against your Playbook — value props, pricing, ICP, competitors, and objection/response pairs — and surfaces detected painpoints with a suggested response. A live YOU/THEM talk-ratio bar sits on the same overlay, so the feedback covers how much you are talking as well as what you say.
Live Assist adds four quick actions — Next question, Catch up 60s, Summarize so far, and Action items — plus Ask Saley for a free-text question about the conversation in progress.
No meeting bot joins the call and no call platform has to be connected. Saley listens to the Mac. How live coaching works
Don’t email pricing cold. Ask what outcome they’d measure, then book the next call to walk it through.
Two-channel capture
Speaker separation that starts at the microphone.
Saley records your microphone and your Mac’s system audio as separate channels, so the seller and the remote side begin apart rather than being untangled afterwards. Multiple remote voices are labelled when the audio gives enough evidence to do it.
That works with Zoom, Google Meet, Microsoft Teams, softphones, and browser calls, because it depends on the Mac rather than on each call platform. Sales call recording
Honestly?
They forget half of what gets agreed, and the notes are a mess.
That’s the exact moment Saley works — live, not the day after.
Just send me pricing and I’ll take a look.
After the call
A rubric, not a dashboard you never open.
Stopping a call shows the best available immediate recap, up to three takeaways, and detected action items while the full review finishes. The detailed review adds an overall 0–100 score across five dimensions — Discovery, Qualification, Value Delivery, Objection Handling, and Next Steps — each with a written reason, plus BANT coverage with transcript evidence when the review returns it.
The result is a written recap you can carry into your CRM and a score you can compare with last week’s call. Post-call scoring
Scored against your playbook
- Discovery90
- Qualification74
- Value delivery85
- Objection handling80
- Next steps82
- BudgetNot raised on the call
- Authority“I'd loop in my VP”
- Need“notes are a mess”
- Timeline“next quarter”
Where Saley sits in the category
Same word, three different buyers.
Conversation intelligence is sold to revenue organizations, to meeting-takers, and — in Saley’s case — to the individual seller. Each description below is the vendor’s own public positioning, sourced underneath.
Revenue platforms
Salesloft markets conversation intelligence for revenue insights — recorded calls, transcriptions, trends, and coachable moments across a team. Clari’s conversation intelligence now sits inside a platform overview of products built to run revenue. Both are bought by the organization, not the rep. Clari Copilot, Gong, Salesloft and Saley compared.
Revenue intelligence suites
Gong spans conversation capture, team analytics, pipeline, and forecasting, and markets real-time guidance as part of that breadth. Saley is narrower on purpose, with individual pricing. Saley vs Gong
AI notetakers
Fathom positions itself as an AI notetaker for Zoom, Meet, and Teams; Fireflies has added live assistance on top of meeting notes. Strong records of a meeting — a different job from Playbook-grounded selling prompts. vs Fathom · vs Fireflies · Fathom alternative for sales
Fact-checked positioning
Sources and verification
Last verified August 13, 2026. Products in this category change quickly, so every competitor description above is checked against the vendor’s own current page.
Conversation intelligence FAQ
What people ask about conversation intelligence
What is conversation intelligence software?
Conversation intelligence software records sales calls, turns them into searchable transcripts, and analyses what was said so reps and managers can act on it. Most products in the category analyse the call after it ends. Saley adds the live half: an always-on overlay that surfaces painpoints and objection prompts while the conversation is still running, then a scored review afterwards.
How is Saley different from Gong, Salesloft, or Clari?
Gong, Salesloft, and Clari sell conversation intelligence as part of a revenue platform for a whole organization: team-wide analytics, deal and pipeline inspection, and manager coaching workflows. Saley is built around one seller's call on a Mac — Playbook-grounded prompts during the conversation, separate seller and remote audio channels, and a five-dimension score afterwards — with the price on the pricing page instead of a sales cycle.
Is an AI notetaker the same as conversation intelligence?
Notetakers such as Fathom and Fireflies overlap with the category: they record, transcribe, and summarise meetings, and both have added live features. The difference is the job. A notetaker is optimised for the record of the meeting; Saley is optimised for the seller's next sentence during it, grounded in their Playbook.
Does it work with Zoom, Google Meet, and Microsoft Teams?
Yes. Saley captures your microphone and your Mac's system audio as two separate channels rather than joining the meeting as a bot, so it works with Zoom, Google Meet, Microsoft Teams, softphones, and any browser call you can hear on the Mac. There is no meeting-platform integration to set up.
What does conversation intelligence software cost?
Saley starts at $69 per month for 20 hours of calls, and every paid tier includes the always-on coaching overlay, Live Assist controls, and the post-call review. There is no free tier and no trial — the card is charged at signup. Platform vendors in this category typically quote per-seat pricing through their sales team.
Keep reading
The parts of the loop
Get Saley
See the overlay on your own calls.
Start with the scripted walkthrough, then put the live overlay on your own calls. From $69/month.
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